MyAudi App not working

Why MyAudi App Not Working Reasons with Solutions


My Audi Connect App represents an electronic connection that connects the driver and the vehicle. It gives the latest information in real-time, geo-tracking locations, as well as other essential services. Many users are disappointed because the app doesn’t connect to the Car and is not functioning correctly.

The app is not working, and users aren’t satisfied with the quality of the app. It sometimes shows inaccurate information and then keeps going through a crash. The most recent version of the app isn’t to be fair for certain users. If your Audi vehicle isn’t connected with the myAudi App, then this can be the answer.

How to fix myAudi App Not Working?

The error is due to a large number of users; the developers of the app are working on the issue. However, it isn’t a guarantee this app can function better for users like you. Follow these tips to assist the myAudi app link to the car, and increase the connectivity between your automobile and your app.

  1. Switch off your Cellular Connection of your Car.

Many people have reported that they were able to fix this problem by turning off the mobile connection of their vehicle. Give it a bit before turning on the cellular network of your car once more so that the connections will be established.

If you aren’t sure how to disable the connection to cellular in your Audi vehicle, follow the steps below.

Start your car’s settings.

Select Connected Devices.

Select Gear at the top of the screen.

Choose Mobile Phone Network.

Disable the data module.

Take a few minutes, then turn off the Data module to connect to the myAudi application.

  1. Log out of the myAudi Connect App.

If you find that the myAudi application isn’t connecting to the car, you can fix the issue by logging out of the app. After you have logged out, go to the myAudi website and return to the application. This will ensure that you have restored your connection and allow you to utilize the app with no issue.

  1. Reset the MMI.

It is the Audi Multi-Media Interface (MMI) is basically an enhanced radio that functions certain essential functions of the vehicle, such as Media GPS and voice-command capabilities and connectivity, among others. But, it might not allow your car to connect to the myAudi app, and you will need to reset the device to gain reconnect.

In order to reset your MMI, hold the “Setup” button on the control panel for MMI Press, then hold it over the large knob located in the center of the panel. Hold both buttons down before pressing and holding the button for a moment to the lower right side of the knob. Continue pressing these three buttons until you receive an acknowledgement message regarding the reset of the MMI.

Once the MMI reset has been completed, you can reconnect the myAudi Connect application with your Audi car, and it will be connected to your car with no errors.

  1. Check the WiFi of your Audi Car.

myAudi Connect app needs an internet connection active between the vehicle and the mobile phone. Make sure you connect your mobile to the Car’s WiFi and then move your phone closer to your car to increase the speed of the connection.

  1. Re-install the Application.

If the application is inactive and not connecting with your vehicle and you want to delete it, you must uninstall the app and then install it once more from any conventional app store, such as Google Play Store and App Store. Additionally, you can try to force stop and delete the cache and data of the application to eliminate obsolete and crashed data.

  1. Make sure you check for the primary Audi Server.

Sometimes, you aren’t able to use Audi products and services due to maintenance or downtime problems. If you wait for some time, and if the issue persists, you can reach Audi customer service at or call 1-800-822 2834.

How do I fix the black screen, white screen (blank screen), or app crash issues when myaudi app stopped working?

Black/White Screen is among the most frequently encountered issues on mobile tablets and phones. If you start an app, you’ll be able to see a black screen for some seconds. Then the apps will crash either in the absence of an error. There are a few options to resolve this issue.

In most cases, it could be an issue with loading that is temporary. All you need to do is press the menu for recent apps (usually the first button left) on your phone. After that, close the application with this problem. Then, open the app once more, and it might work normally.

Try restarting your iPhone or iPad. Hit the power off button for a couple of seconds and select Restart from the options option to reboot the device. Now you can open the app, and it might be functioning well.

If none of the suggestions above is working, keep waiting until the battery of your smartphone is depleted, and then it shuts off completely. Then put it on charge and then hit on the power button. It could work following this.

If you are unable to resolve the issue, then you’ll need to remove the app and then reinstall it. iOS typically offers an alternative to bring back settings or contents from backups of iCloud if you’ve previously enabled it.

Even in rare instances, the re-install steps also don’t work. If that’s the situation, try installing earlier versions of the application. Have fun!

FAQs my audi app does not work

  1. How to fix myAudi application installation issues.
  • Check your wifi/internet connection for connectivity.
  • Make sure you check your mobile’s storage space. If you don’t have enough storage on your device, it won’t allow the app to be installed.
  • Check that the app you’re installing supports your iOS version.
  1. myAudi app isn’t updating correctly on my phone.
  • Check your WiFi or mobile data connection to ensure that it’s working. It could be down and hindering you from updating your myAudi application.
  • Verify the storage on your phone for downloading updates. If you do not have enough space, it could block updates to the app.
  1. Are you experiencing the problem of loading your audio/video using myAudi?
  • Verify the volume of your phone If you are experiencing audio problems. Try using headphones to determine whether it’s an issue with your speakers or the application.
  • If you’re having problems with video loading, Please check your broadband speed and wifi connectivity.
  1. The myAudi app’s notifications do not work correctly.
  • Go to your Settings->Notifications->myAudi and check whether notifications are enabled or not. If they aren’t, Please enable it.
  • Also, if you’re not receiving notifications, make sure that you haven’t accidentally turned off the notification sound of the app.

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